| Legal Name | XRESHVIEW CO.LIMITED |
| Address | 4-25-3, Chihaya, Toshima-ku, Tokyo 171-0044, Japan. |
| Phone number | 15371008882 |
| Email address | drimo@live.cn |
| Director of operations | Yizhi Yang |
| Additional fees | Consumption tax (consumption tax is not included in the price as it is not subject to the obligation to display the total amount) Bank transfer fee (you will be charged regardless of the amount charged) In the case of deferred payment, a settlement fee of 1$ (tax excluded) will be charged. In case of packaging: packaging fee Divided batch: Divided batch handling fee |
| Exchanges & Returns | You can return your purchase by sending us an email within 30 days after receiving the item if you aren’t 100% satisfied with it. It is sincerely suggested that every customer read the following regulations carefully before purchase: Return items 1. We accept returns postmarked within 30 days of the original purchase date. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 2. Items must be returned unworn, unwashed, undamaged with all original tags attached. We do not accept a returned item that’s worn, damaged, washed or altered in any way. 3.Email us with your invoice/tracking number and pictures attached of the received item/package and detailed information to describe the issue. Your request will be processed and confirmed via email on working days usually within 72 hours. Our Solutions We’ll give you a full refund if we’re responsible for the issue, e.g. quality problems or items missing. Once your return is received and inspected your refund will be processed. Most returns are processed within 5 business days after we receive your package. We’ll issue the refund to your payment account. NOTES 1.DO contact our customer service before returning. XRESHVIEW will not be responsible for any returning without notifying us. 2.It will be highly appreciated that you contact our customer service for help before raising any dispute. We are always here to help and provide solutions. For more information regarding the return policy, you can also Contact us at service@xreshview.online. Return address 4-25-3, Chihaya, Toshima-ku, Tokyo 171-0044, Japan. |
| Delivery times | 1. The exact processing time depends on the item, usually it will take 1-3 working days after the payment is cleared. 2. It will take up to 5-8 working days for the item to reach you, an email will be sent to you after the item being shipped. (for the convenience of delivery management, it may be shipped before payment confirmation.) In the case of credit card payment, it will be sent on the next business day after payment is completed. Please note that it may be out of stock or discontinued depending on the product. If your order is out of stock, we will inform you later by email so please confirm. Please note that we cannot accept cancellations after you place an order. We do not guarantee the stock of the products listed on this website, so we recommend that you check the stock beforehand. Please note that we are not responsible for the delay of delivery due to the circumstances of the transportation company, or delivery delay due to the impact of disasters, etc. |
| Accepted payment methods | Bank transfer Deferred payment Credit card (      )Invoice payment (government agencies, Banks, schools, post offices) |
| Payment period | [in case of bank transfer] Payment before shipment (we will send it to the next business day after confirmation of payment) However, we may ship the goods even if the payment cannot be confirmed due to the circumstances of delivery management. Government agencies, educational corporations, incorporated associations, foundations, etc., respond according to the terms and conditions of the customer. Please contact us for more details. [in the case of deferred payment] Payment must be made within 14 days of the invoice being issued. |
| Product Value | As described on each product description page，The average price is $121. |
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